Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as HR Coordinator.

Be part of the movement – and play your part

About the role

We are seeking a dedicated HR Coordinator to manage employee lifecycle transactions using the HRIS system Workday and the ticketing system TopDesk. This role involves responding to queries from managers and colleagues via email, phone, and MS Teams on various topics, including benefits, holiday calculations, letter drafting, and terms and conditions of employment. The successful candidate will ensure timely responses to different types of queries, adhering to agreed Service Level Agreements (SLAs). If you are detail-oriented and thrive in a dynamic environment, we would love to hear from you!

You will be responsible for:

• Data entry and validation, contract drafting, absence management tasks, cyclical routines related to employee benefits e.g. holiday purchase scheme.
• Liaising with the wider HR department including HR Advisors and Business Partner and occasionally supporting the advisory team with activities such as note taking in meetings.
• Contributing to improvements in HR operations processes and communication with managers and colleagues.

About you

Working alongside a dedicated team of four HR Coordinators, a Team Leader, Manager, and Data Analyst. You’ll engage in professional communication with a diverse range of internal colleagues, managers, and senior stakeholders. This role requires a balance of independent work and team collaboration, managing your workload, meeting deadlines, and producing high-quality documentation. Attention to detail and confidentiality are crucial, as you’ll handle sensitive data. Proficiency in Microsoft Office programs like Outlook, MS Teams, Word, and Excel is essential. While CIPD Level 3 and experience in a customer-facing HR role are desirable, they are not mandatory. Experience in HR within the UK or Ireland and familiarity with Workday are also advantageous. Our team values continuous improvement and collaboration, always striving to find solutions together. We’re looking for someone who can confidently make recommendations, handle workload fluctuations, and embrace positive changes, such as new system implementations. If you’re driven by data and KPI performance, and have a positive attitude, you’ll fit right in with our friendly and supportive team.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to Breeze, our award-winning Wellbeing platform.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.